FAQ's

EVENT PLANNING SERVICE

Whether it is a corporate, cultural, social or sport event, we offer a comprehensive event planning service: production, assembly, disassembly and execution. We work with a qualified support team to carry out all these tasks efficiently and professionally.

Our work goes beyond the event itself. We start working weeks or even months prior to the arrival of your guests.

We are also the contact between vendors (hotels, audiovisual equipment providers, shows or performances, catering service companies, etc.) and our clients.

We also take care of communication both before and during the event through a storytelling strategy and marketing plan, online and offline communication elements, as well as packaging, labeling and customized gifts design.

The first step to working with us is to contact us by email and/or fill out the form through our contact page and tell us about the type of event you are looking for in order to learn about your business context.

We will then contact you within 24-48 hours to get to know more about needs and requirements, clarify any doubts and schedule a meeting where we can present proposals and ideas specially thought of to fulfill your requirements.

INCENTIVE TRAVEL SERVICES

Through our incentive travel services we offer planning of the whole travel program, as well as bookings and management services: transport, accommodation, meetings, activities, restaurants, attendance, etc. Our work goes beyond the trip itself. We start working long before the arrival of the travellers:

– Welcoming and support at the airport with guides who speak the language of the travellers.

–  Coordination with shuttle buses for transport during the trip.

–  Coordination with the hotel or accommodation service, management of rooming list, as well as any other service agreed upon with the hotel such as meals, VIP services or meetings.

–  Meals and restaurant bookings: we will organize all meals, whether they are at the hotel, at a restaurant, at a specific venue, outdoor locations, on board of a ship, or any other.

–  Galas and award ceremonies: if there is a closing gala and/or ceremony award and dinner, we will provide audiovisual solutions and take care of decor design, special menu design, performances, cocktails and drinks, music and any other element you need.

–  Activities and visits: we will organize any activity or visit during the trip through our on-site staff and official and qualified guides. 

–  Communication services before and during the trip: storytelling strategy and marketing plan, online and offline communication elements, as well as packaging, labeling and gift design.

These are our main services. However, our work is not limited to these services only. Every client and every project is unique and therefore we adapt to our clients’ needs to provide you with tailor-made solutions to meet your requirements and expectations.

Just tell us what you have in mind and we will do our best to make it happen.

Our incentive travel services do not include business travel services, which means we do not book plane/train/ship tickets for travellers since we do not offer travel agency services.