Privacy policy

This policy expresses how the personal information of all the people who interact with VIBENTO through this website will be treated and protected. Please, you must read all the sections of the Legal Notice, the Cookies Policy, if applicable, and this Privacy Policy before using this website.

In accordance with the provisions of EU Regulation 2016/679, of the European Parliament and of the Council of April 27, 2016 (RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of the digital rights, VIBENTO, informs you that, by accepting this Privacy Policy, you give your express, informed, free and unequivocal consent so that the data you provide, and on which the security, technical measures are applied and organizational provisions provided for in current regulations, are treated by VIBENTO, as the data controller.

The personal data that we may collect directly from the interested party through www.quimi-reach.com will be treated confidentially and will be incorporated into the corresponding treatment activity owned by VIBENTO.

Additional information about our data protection policy.

Who is responsible for processing your data?

  • Controller: VIBENTO
  • Tax Street Address: Avda. Ingeniero Manuel González, 11. 025. Puertito de Guimar
  • Phone: + 34 649 32 18 58
  • Email: info@vibento.es

WHAT PERSONAL DATA ARE COLLECTED ON THIS WEBSITE?

 For the purposes established in this Privacy Policy, VIBENTO collects and processes the personal data detailed below, which will depend on the different products or services requested on this website:

Identifying data: name, surname.

Contact information: postal address, email, mobile phone number.

Contractual data: data of contractual operations, ID, products and services purchased, financial operations, payment data.

Navigation data: IP address, type and identification of the device, type of browser, domain through which you access the Website, browsing data, activity on the Website.

ON WHAT LEGAL BASIS ARE THESE DATA TREATED?

We treat your personal data with the following legal bases:

The execution of a contract with VIBENTO, for the contracting of services and / or products and to manage the requested services.

The user’s consent in relation to contact, subscription to content and the sending of commercial communications, via mail, cookies or messaging systems.

The legitimate interest of the data controller to protect the users of the VIBENTO website from abuse and fraud in the use of our services.

FOR WHAT PURPOSES WILL WE TREAT YOUR DATA?

On this website, there may be different forms. In each of them, the collected information will be used as follows:

Content subscription forms: The data provided will be used exclusively to activate the subscription, send the newsletter and keep you updated on news and specific offers, exclusively for our subscribers.

Comments form: The personal data entered in the form to insert these comments will be used exclusively to moderate and publish them.

Contact form: In the forms for making inquiries, suggestions or professional contact, the email address will be used to respond to them and send the information that the user requires through the web.

Registration form: In this case, we will request your personal data so that you can create an account in our system and be able to access its functionalities.

Sales form: We will process your data to manage the purchase of our products and / or services, including order management, payment and all operations related to the contracting of the chosen service or product. This includes sending follow-up emails, responses, invoices, receipts, etc.

CONSERVATION TIME OF PERSONAL DATA

The personal data provided will be kept for the shortest time possible considering the reasons why the data processing is needed, as well as the legal obligations to keep the data for a certain time, such as labor, tax or fight legislation. against fraud that require the conservation of personal data for a specified period or if the interested party does not withdraw their consent.

Subsequently, the data will be deleted in accordance with the provisions of the data protection regulations, which implies its blocking, being available only at the request of Judges and Courts, the Public Prosecutor’s Office or the competent Public Administrations during the limitation period of the actions. that could derive and, after this, they will be eliminated.

Customer data: The period of conservation of personal data will vary depending on the service that the customer hires. In any case, it will be the minimum necessary, and can be maintained until:

  • 4 years: Arts. 66 et seq. General Tax Law (accounting books …).
  • 5 years: Art. 1964 of the Civil Code (personal actions without a special term).
  • 6 years: Art. 30 of the Commercial Code (accounting books, invoices …).
  • 10 years: Art. 25 of the Law for the Prevention of Money Laundering and Terrorism Financing.

Subscriber or registration data: From the moment the user gives their consent until they withdraw it.

What are your rights when you provide us with your data?

Any individual has the right to be informed about whether we are processing personal data concerning them. In this regard, you have the right to request:

  •  Access: individuals providing us with their data shall have the right to be informed by the controller about whether they are processing data concerning them, as well as detailed information on certain aspects of the processing being carried out.
  • Rectification: individuals providing us with their data shall have the right to have inaccurate personal data rectified or completed if it is incomplete.
  • Erasure: individuals providing us with their data shall have the right to ask for their personal data to be erased; in any case, erasure shall be subject to the limits established in the regulatory norm.
  • Restrict processing: individuals providing us with their data shall have the right to ask us to restrict the processing of their personal data.
  • Object: In certain circumstances and for reasons related to your particular situation, individuals providing us with their data may object to their processing. The organization will stop processing them, except for compelling legitimate grounds, or for the exercise or defense of possible claims.
  • Right to data portability: individuals providing us with their data shall have the right to receive personal data they have provided to a controller in a structured, commonly used, and machine-readable format. It also gives them the right to request the controller to transmit data directly to another controller.

You can exercise these rights by contacting the controller, info@vibento.es. To do so, you can use the contact information provided at the beginning of this document.

If you wish to obtain additional information about the exercise of your rights, you can also contact the Spanish Data Protection Agency (AEPD).

Likewise, we hereby inform you that, if you deem it appropriate, you have the right to withdraw consent granted for a specific purpose at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

If you think your rights are not being upheld, you can lodge a complaint with the Spanish Data Protection Agency (C/ Jorge Juan, 6. 28001 – Madrid or at www.agpd.es).

NOTIFICATION AND DECLARATION OF BREACHES

At VIBENTO we assume security measures appropriate to the level of risk to protect personal information against loss, misuse and unauthorized access, its disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of personal information; However, if VIBENTO determines that the personal data it deals with has been misappropriated, has been exposed by a security breach or incorrectly acquired by a third party, VIBENTO will act immediately taking into account the provisions of the RGPD and the competent data protection authorities.

All of them will have signed a service provision contract that requires them to maintain the same level of privacy that applies to the treatments carried out on this website in accordance with current data protection regulations.

SECRET AND SECURITY OF DATA

VIBENTO is committed to the use and treatment of the user’s personal data, respecting its confidentiality, in accordance with the purpose of those; as well as to comply with its obligation to save them and adopt all measures to avoid alteration, loss, treatment or unauthorized access, in accordance with the provisions of current data protection regulations.

VIBENTO cannot guarantee the absolute impregnability of the Internet, nor, therefore, the violation of data through fraudulent access to them by third parties.

Regarding the confidentiality of the processing, VIBENTO will ensure that any person who is authorized by VIBENTO to process the client’s data (including its staff, collaborators and providers), is under the due obligation of confidentiality (already be it a contractual or legal duty).

ACCURACY AND VERACITY OF THE DATA

As a user, you are solely responsible for the veracity and correctness of the data you send us, exonerating VIBENTO from any responsibility in this regard. Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated.

PERSONAL DATA OF THIRD PARTIES

If the personal data provided belongs to a third party, as a user you guarantee that you have informed said third party of this Privacy Policy and have obtained their authorization to provide their data to VIBENTO for the purposes indicated. Likewise, you guarantee that the data provided is accurate and up to date, being responsible for any damage or loss, direct or indirect, that may be caused as a result of breach of such obligation.

CHANGES IN THE PRIVACY POLICY

VIBENTO reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, it will announce on this page the changes introduced with reasonable anticipation of their implementation.

ADDITIONAL INFORMATION ON DATA PROTECTION

If you need additional information on data protection, you can send us an email to info@vibento.es or a communication addressed to false and, depending on the type of relationship you have with our entity and the processing of personal data that we carry out, we will provide you with the appropriate additional information.